As soon as payment is received, we, within 24 hours begin the process of empowering you as a landlord.
Expect to receive within a day, a step by step guide on how to proceed
- both with your tenants as well as with us. This is just a general
guide and will be supplemented with more comprehensive guides on
different topics
we send you our tenant application forms and income declaration schedules. These provide you with all the information needed to make a proper assessment, as well as full and proper legal authority to conduct credit checks.
Together with the forms, a guide on how to assess and approve tenants.
Once you have screened the applications you receive, you send those that pass the initial criteria through to us and we do comprehensive credit checks.
Not just one but two of the top credit bureaus to ensure we cover all bases, plus ID Verification and TPN credit checks to ensure we also check their tenancy record.
Then we verify previous tenancy and their employment. Once this is done , we send the full comprehensive report through to you for a final decision.
If all goes well and you approve an application, we move on to preparing the lease.
Based on information provided by yourself, such as pets being allowed, period of lease, usage of facilities, garden services, payment of services, etc etc we put together the lease and get it to the tenant for signature.
Our leases are constantly updated, after seeking ongoing, top class legal input from industry professionals, so as to ensure it is legally strong, fully compliant with Consumer Protection Act, the new Property Practitioners Act and so on.
We provide you with the necessary forms to conduct the incoming and outgoing inspections with the tenant.
These inspections are sooo important and once again, we provide you
with a guide on what to look for, what to list and what the law says.
For you to keep on hand, we will send you additional documents and info, such as the proper wording and procedure for non payment or other breaches of lease.
There are many that say the law is in favour of the tenant - our experience is that the law full supports landlords who do things properly and by providing you with these tools, we can ensure you are legally one step ahead.
Experience confidence with Notices of Breach Termination Letter,
Acknowledgements of Debt and much much morer.
During your time with us, we will send our regular newsletters and legal updates if changes occur.
And don;t worry - we do not send newsletters just for the sake of it. We provide real, tangible, relevant and usable information. In fact we strongly suggest that you open up a file and keep this info handy.
Cancellations, Maintenance, Tax and Renewals are just some of the topics you will receive guidance on.
Not only do we provide valuable resources and info to the landlord but also for the tenant .
Schedules of Costs, Cancellation Procedures etc. All for you to give to
your tenant so that a standard of professionalism is set from the
beginning.