DETAILED SERVICE OUTLINE

SCROLL THROUGH TO GET AN IDEA OF EXACTLY HOW MUCH WE DO IN TERMS OF RESOURCES, DOCUMENTS AND ADVICE.

This is a typical set of interactions we would have with a client: This of course is a minimum and we are always adding more, constantly updating documents and generally providing as much added value as we can

Starting Out

SUBSCRIBE : Landlord submits subscription form and makes payment.
GUIDE SENT : We send out a general introduction and Landlord Guide.
LEASE INSTRUCTION : Landlord provides us with a detailed form, setting out lease instructions such as service charges, special conditions etc .
APPLICATION FORMS : We send out to Landlord Tenant Application Form and Financial Summary Forms
GUIDE SENT : We send out our detailed guide on processing applications.
LANDLORD RESOURCE : We send landlord a guide on Establishing Screening Criteria and Legal Do's and Dont's.
GUIDE SENT : Landlord gets a detailed list of questions to ask prospective tenants .
LANDLORD RESOURCE : Landlord is sent a Questionnaire Sheet to verify employment and prior rentals

Already a wealth of information and we have only just started.

Applications Are Received

CREDIT CHECKS : We do full credit check including TPN and ID verification.
GUIDE SENT : Landlord is sent a guide on understanding and reading credit report.
LEASE COMPLETED : Landlord approved a tenant and we draw up a comprehensive lease and send to Tenant for signature .
LANDLORD RESOURCE : We send Landlord a summary of implications of key clauses in the Lease
TENANT INVOICED : Tenant is invoiced for the Lease Admin Fee.
LANDLORD SIGNS : Lease is signed by landlord
GUIDE SENT : Landlord is sent a general guide on Landlord and Tenant responsibilities (including new Rental Act Amendments still to be promulgated).
GUIDE SENT : Landlord is sent a guide on how to legally handle tenants deposit
LANDLORD RESOURCE : We send Landlord a schedule of exactly what sundry charges they may levy in terms of the lease.
TENANT RESOURCE : We send Landlord a Tenant Version of the above costs so send to Tenant both as a service but also as a legal backup should there be any disputes later

Tenant Moves In

LANDLORD RESOURCE : Inspection forms are sent to Landlord.
GUIDE SENT : Landlord is sent a guide and legal framework for inspections.
NEWSLETTER : Newsletter goes out, highlighting legal issues, rental trends, investment thoughts etc etc .
LANDLORD RESOURCE : We send Landlord a guide on dealing with maintenance issues
TENANT RESOURCE : Tenant Guide on Maintenance is sent to Landlord to give to Tenant

Now we have a fully vetted tenant with a legally compliant lease and every resource you needed.

Occupation Continues

LANDLORD RESOURCE : We send Landlords any updates to Inspection Documents Etc.
GUIDE SENT : Landlord tax guide is sent out.
LANDLORD RESOURCE : First Notice Letter for arrears and other breaches is send to Landlord to use in the event something like that arises .
LANDLORD RESOURCE : We send Landlord a summary of implications of key clauses in the Lease
LANDLORD RESOURCE : Second Notice and Termination of Lease letter is only sent on request - to ensure that the version you receive is the latest .
GUIDE SENT : Guide to Eviction Procedures is sent to Landlord
GUIDE SENT : Guide on Insurance for Landlords is sent out.
GUIDE SENT : Landlord is sent a guide on property usage and sub-letting
LANDLORD RESOURCE : We send Landlord a Intro to Rental Housing Tribunal and info on how to Lodge a Complaint

Smooth tenancy with all the resources you need to deal with the hiccups.

End of Lease

GUIDE SENT : Landlord is sent a guide on lease cancellation - rights and responsibilities for landlord and tenant.
TENANT GUIDE : Tenant guide on lease cancellations sent to Landlord to give to tenant.
NEWSLETTER : Newsletter goes out, highlighting legal issues, rental trends, investment thoughts etc etc .
LANDLORD RESOURCE : Guide sent out on End of Lease and Lease Renewal as well as Consumer Protection Act Guidelines
LANDLORD RESOURCE : Guide on Lease Exit Inspections sent out
LANDLORD GUIDE : Landlord is sent a guide on negotiating rental and other increases

Awesome! Trouble free and done with the confidence that comes with knowledge.

A New Lease Begins

SUBSCRIBE : Landlord subscribes for the next year and makes payment.
CREDIT CHECKS : If a renewal, we re-check credit to ensure nothing has happened over the last year.
NEW LEASE : Processes are followed to get a new lease signed and getting .
LANDLORD RESOURCE : Any updated guides and resources are sent out

Looking forward to another year of empowered private rentals.

For the first time I actually feel competetent in dealing with my own rental. Highly recommended!

William J. : Landlord - Ballito Bay

I honestly don't know how I coped without them before

Andile Z. : Landlord - East London

The big issues are now dealt with professionaly and I deal with the rest

Joseph S. : Landlord - Pretoria

I ended up taking a tenant to court and won easily, just because your lease was ironclad.

Madelein M. : Landlord - Cape Town

The ongoing advice and newsletters are incredible. Such value for money.

Gerhard V. : Landlord - Bloemfontein

Now I can get the same professional assistance even though I am in a small town.

Themba M. : Landlord - Aliwal North

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